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Behavioral

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Handling Extraordinary Service Opportunities - 2024

Handling Extraordinary Service Opportunities - 2024

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Smile is a MUST: A Customer Service Training

Smile is a MUST: A Customer Service Training

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Agile Planning 2018

Agile Planning 2018

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Building Team Spirit

Building Team Spirit

- Understand the value of teamwork and how it contributes to the success

of the organization

- Be aware of how a team member should act

- Demonstrate teamwork in group activities

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Virtual Building Team Spirit

Virtual Building Team Spirit

  • Understand the value of teamwork and how it contributes to the success of the organization
  • Better appreciate what a team member is at work
  • Demonstrate teamwork in activities

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CERTIC Reboot

CERTIC Reboot

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CERTIC Reboot  Virtual Training

CERTIC Reboot Virtual Training

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Conflict-Management in the Workplace

Conflict-Management in the Workplace

  • Identify the different factors that come into play with conflict
  • Demonstrate the various styles in resolving conflicts
  • Describe the key elements for a successful conflict resolution

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Conformance to Expected Behavior

Conformance to Expected Behavior

- Develop a positive disposition in the role you play in your respective families,

workplace and society.

- Better appreciate how your roles influence the services you render

- Realize that you are expected to exhibit certain behaviors in accordance

with the corporate values of the company

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Effective Customer Service

Effective Customer Service

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Handling Extraordinary Service Opportunities Training

Handling Extraordinary Service Opportunities Training

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Handling Extraordinary Service Opportunities Virtual Training

Handling Extraordinary Service Opportunities Virtual Training

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Image Enhancement

Image Enhancement

  • Know how to develop self-confidence
  • Practice positive body language
  • Identify tips on good hygiene, proper grooming, and skin care

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Insights

Insights

  • Better understand why  one needs to give his/her best at work
  • Learn to be more open and trusting with one another in sharing their ideas, opinion and efforts to make the company a better place to work at
  • Better appreciate the value of hard work and its contribution in the achievement of one’s dreams and aspirations as well as the company’s growth

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Insights

Insights

- Better understand why one needs to give his/her best at work

- Learn how to be more open and trusting with one another

- Appreciate the value of hard work and its contribution in the achievement of one’s

dreams and aspirations as well as the company’s growth


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Interpersonal Communication

Interpersonal Communication

  • Gain an understanding and awareness of interpersonal communication.
  • Analyze which skills are necessary for competent communication and how we learn those skills.
  • Demonstrate the ability to assess and modify their responses and behaviors accordingly. 

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Interpersonal Communication - eLearning

Interpersonal Communication - eLearning

  • Gain an understanding and awareness of interpersonal communication.
  • Analyze which skills are necessary for competent communication and how we learn those skills.
  • Demonstrate the ability to assess and modify their responses and behaviors accordingly. 


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MSM Agile Planning 2019

MSM Agile Planning 2019

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MSM Team Strengthening 2019

MSM Team Strengthening 2019

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Personal Effectiveness through Self-Awareness Virtual Training

Personal Effectiveness through Self-Awareness Virtual Training

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